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Service availability

Our sensa platform operates only in jurisdictions where online gaming and wagering are permitted by local law. We do not offer our services in jurisdictions where such activities are prohibited. Users are responsible for verifying that access and use of sensa comply with the laws of their own jurisdiction before proceeding. Service availability may vary by region, payment method, and regulatory status. We maintain the right to restrict or withdraw service to any user or jurisdiction without prior notice if required by law or regulatory request. Prospective users should review applicable local laws before opening an account or making a deposit.

Account eligibility

Eligibility to open and maintain a sensa account is governed by applicable law in your jurisdiction. We do not make age-based claims or enforce specific age gates on this platform; instead, users are responsible for confirming their own eligibility under their local law before accessing our services. Account holders must provide accurate legal name, contact information, and identity documentation during registration. Fraudulent or false information may result in account suspension and forfeiture of funds. We reserve the right to verify user identity at any time and to suspend accounts pending verification. Account creation is free; deposits and wagers are entirely voluntary.

Local-law responsibility

Users acknowledge and accept that sensa operates only where local law permits and that they are solely responsible for verifying compliance with their own jurisdiction's laws before accessing the platform. We do not provide legal advice and cannot advise you on whether online wagering is legal in your location. If you are uncertain about the legal status of online gaming or sports betting in your area, please consult a local legal professional. By using sensa, you represent that you have confirmed your own eligibility and that your use complies with applicable law. We are not liable for any legal consequences arising from a user's violation of local law or misrepresentation of eligibility.

Data and privacy scope

sensa collects personal data (name, email, phone, identity documents, payment details, transaction history) to verify account identity, process deposits and withdrawals, and prevent fraud. This data is processed in accordance with our privacy policy, available at /privacy-policy/. We do not sell personal data to third parties. Data is retained for the duration of your account plus a retention period required by law or for dispute resolution. You have the right to request access to, correction of, or deletion of your personal data, subject to legal and operational requirements. Data breaches are reported to affected users and authorities as required by law. For privacy inquiries, contact support via ticket or email.

Contact for legal inquiries

Users with legal, compliance, or regulatory questions may contact sensa support through the in-app ticket system, live chat, or email at [email protected]. Legal inquiries receive priority handling and a response within 24–48 business hours. For formal legal notices or regulatory correspondence, you may also submit requests via registered mail to the address listed in our legal notice (/legal/). We maintain a dedicated compliance team to address questions regarding service terms, data handling, jurisdiction compliance, and account policies. All legal and regulatory correspondence is logged and retained for audit purposes. We encourage users to reach out early with questions rather than after disputes arise.